FAQ
Find answers to the most common questions about Validate, unpaid invoices, accounts receivable, QuickBooks integration, pricing, and revenue recovery. Whether you're trying to recover a single overdue invoice or improve your entire accounts receivable process, these answers will help you understand how Validate works.
Learn the basics about Validate, how it works, and whether it's the right solution for your business.
Validate is a revenue recovery platform that helps small businesses recover unpaid invoices before they become collections or legal cases. Instead of waiting months or immediately hiring a collection agency, businesses can take early action to encourage payment while preserving customer relationships.
Businesses submit an unpaid invoice through Validate. The platform creates an independent record of the outstanding financial obligation and initiates a structured recovery process designed to encourage customers to resolve their balance before additional recovery measures become necessary.
Validate is designed for businesses that invoice customers and occasionally struggle with overdue payments, including contractors, home service companies, medical practices, property managers, self-storage facilities, manufacturers, wholesalers, consultants, and professional service firms.
The earlier you take action, the better. Many businesses wait 60–120 days before addressing unpaid invoices, but recovery rates generally decline as invoices age. Validate is most effective when used as soon as an invoice becomes seriously overdue.
Most businesses can create an account and begin submitting invoices within minutes.
No. Validate is cloud-based and works alongside your existing accounting system.
No. The platform is designed specifically for busy small business owners and accounting staff. Most users can submit an invoice in just a few minutes.
Answers to the most common questions about overdue invoices, collections, and improving recovery rates.
Don't wait indefinitely. The longer an invoice remains unpaid, the less likely it is to be recovered. Validate helps businesses take structured, professional action before accounts become collection cases or write-offs.
Every business is different, but many experts recommend taking meaningful action once an invoice becomes 30–60 days overdue rather than waiting several months.
Possibly. Older invoices can still be recovered, but success generally decreases as invoices age. Acting early typically produces better results.
Yes. Businesses can manage multiple overdue accounts through a single Validate account.
Industries that commonly extend payment terms often benefit the most, including construction, home improvement, HVAC, plumbing, electrical, roofing, self-storage, property management, professional services, medical practices, manufacturing, and wholesale distribution.
Yes. One of Validate's primary goals is helping businesses recover revenue before unpaid invoices become bad debt.
No. Validate is especially valuable for smaller balances where hiring an attorney or collection agency may not be cost-effective.
Learn how Validate works alongside your existing accounting software.
Yes. Validate is designed to work with QuickBooks, allowing businesses to streamline the process of identifying and managing overdue invoices.
No. Validate is designed to reduce duplicate data entry by integrating with your accounting workflow.
No. Validate complements your accounting software by focusing specifically on overdue invoice recovery.
Yes. When connected to your accounting software, Validate can help identify invoices that may require additional recovery efforts.
Common questions about subscriptions, pricing, and value.
Validate offers affordable subscription pricing designed specifically for small businesses. It costs significantly less than hiring attorneys or paying traditional collection agency contingency fees.
No. Businesses can begin using Validate without significant upfront costs.
Validate offers flexible subscription options designed to meet the needs of growing businesses.
Collection agencies often charge a percentage of recovered funds. Validate helps businesses take action earlier, reducing the need for more expensive recovery methods.
Answers to common legal and compliance questions.
No. Validate is not a debt collection agency.
No. Validate is not a law firm and does not provide legal advice.
Yes. Validate is designed to help businesses professionally manage overdue invoices while operating within applicable laws and regulations.
Validate's primary purpose is to encourage early payment and resolution of unpaid invoices. Any reporting activities are subject to applicable laws and platform capabilities.
Validate can complement your overall recovery strategy. Mechanics' lien rights vary by state, so businesses should follow applicable state laws and seek legal advice when necessary.
Learn how Validate helps businesses improve collections and cash flow.
Many businesses find that a structured, professional recovery process actually helps resolve disputes before they escalate into collections or legal action.
Recovery rates generally decline as invoices age. Taking action sooner increases the likelihood of successful payment while preserving customer relationships.
Validate helps businesses document recovery efforts and determine appropriate next steps, including continued communication, legal remedies where appropriate, or referral to a collection agency.
Yes. Recovering overdue invoices sooner improves cash flow and reduces bad debt.
Waiting is often the most expensive collection strategy. As invoices age, recovery becomes more difficult and businesses are more likely to experience write-offs.
Many businesses want an opportunity to resolve unpaid invoices before paying collection commissions or pursuing legal action. Validate provides a proactive, professional first step that can help recover revenue while preserving customer relationships.